OmnithreadDemo only
Documentation

Omnithread · Perfex CRM module

Seven channels.
One team inbox in Perfex CRM.

Scroll to open the MacBook, then click through the module: the shared inbox with e-mail, WhatsApp, Telegram, Messenger, Instagram, SMS and website chat conversations, the customer panel and the e-mail composer, the dashboard and reports, and the setup for channels, teams, business hours, SLA, rules and saved replies.

This is only a demoIt shows the real module pages so you can click through the interface. Everything on it is sample data ("Sample" people and companies, example.com addresses, +1 555 01xx numbers): no e-mail or chat message is sent, no mail server, chat channel or AI provider is contacted and nothing is saved.

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Omnithread interface with sample data
Demo only. Sample data, nothing is sent and nothing is saved. Documentation

Seven channels, one inbox

E-mail over IMAP or Google and Microsoft 365 sign-in, WhatsApp Cloud API, a Telegram bot, Messenger, Instagram DM, Twilio SMS and your own website chat.

Team work on a clock

Teams with automatic assignment, rules, internal notes with @mentions, and first-reply and resolution targets counted in business hours.

Part of Perfex CRM

Conversations linked to customers and leads, two-way tickets, satisfaction ratings, reports, and optional AI drafts that never send a message by themselves.

This page is only a demo of the Omnithread interface. It exists to show the look and the user experience. Everything on the screen is sample data: "Sample" people and companies, example.com addresses and +1 555 01xx numbers. No e-mail or chat message is sent. Read the documentation